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Status
Type
SLA
| Priority | Subject | Requester | Site | Status | SLA | Opened | Assignee |
|---|---|---|---|---|---|---|---|
| P1 | #1048INCIDENTNETWORK_OPERATIONS VPN access failing for remote clinic | Maya Chen | Riverside Clinic | In prog | FRTMet Met Resolve35m left On track | Oct 4, 2026, 12:52 AM | Omar Haddad |
| P3 | #1045RequestSERVICE_DESK New employee equipment and access | Jordan Lee | Central Office | New | FRT24m over Breached Resolve4h left On track | Oct 4, 2026, 12:10 AM | Unassigned |
| P2 | #1043INCIDENTWORKPLACE_TECHNOLOGY Printer unavailable at nurses station | Jordan Lee | Riverside Clinic | Hold | FRTMet Met Resolve35m left Approaching deadline | Oct 3, 2026, 11:28 PM | Leila Grant |
| P3 | #1039CHANGEINFRASTRUCTURE Firewall policy update for imaging vendor | Priya Nair | Central Office | In prog | FRTMet Met Resolve4h left On track | Oct 3, 2026, 10:46 PM | Daniel Brooks |
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